User manualMonitor & Control

Unify

Monitor sites, understand equipment behavior and turn performance findings into action.

• Monitor & investigate
• Configure & report
• Learn & troubleshoot

Start with your task

Work from observation to result

Start in Sites, open the affected equipment and inspect a meaningful period. Use Analysis or a saved Dashboard to compare performance. Check Alarms for operational context, assign follow-up in Actions, and communicate a verified result through Reports.

The manual separates step-by-step tasks from calculation definitions and problem-solving guidance. Articles describe the controls available in Unify; your permissions and the installation's measurements determine which options and values you can use.

Complete manual

• Get started with Unify — Choose the right account, explore a site and establish a daily monitoring routine.
• Sites and portfolio — Read the site overview, use filters and distinguish data status from plant performance.
• Explore sites and equipment — Navigate the installation tree from the site down to child devices.
• Batteries and hybrid inverters — Understand state of charge, battery power, timestamps and energy totals.
• Understand SmartgridOne control — Read strategies, decisions, setpoints and limiting factors.
• Device properties and PV configuration — Edit the selected device and supply the inputs needed for performance calculations.
• Create and manage dashboards — Choose a dashboard template, configure its scope and save it for an account.
• Charts, periods and zoom — Choose useful time ranges and interpret chart resolution, units and missing readings.
• PV indicators and calculations — Understand DC capacity, active inverters, specific production, PR and availability.
• Read production and inverter heatmaps — Use heatmaps to find patterns without confusing missing data with low output.
• Targets and expected production — Distinguish PR, expected-production comparisons and explicit contractual targets.
• Compare sites and periods — Create a reproducible performance comparison and interpret coverage.
• Alarm overview and rules — Investigate alarms by installation and configure the appropriate monitoring rule.
• Alarm emails and recipients — Manage delivery preferences and understand account-specific unsubscribe links.
• Follow up actions — Assign site work, set deadlines and track progress from open to completed.
• Create, edit and schedule reports — Build a report in Unify, add charts and tables, then export or plan delivery.
• PV performance reports — Prepare PV inputs and validate production, irradiation, PR and availability in a report.
• Export measurements and results — Choose the right CSV, report or heatmap export and preserve its context.
• Users and access rights — Understand inherited Eniris users, local profiles and account permissions.
• Accounts and site groups — Manage subgroups and site links within the selected account.
• Dashboard type and account settings — Choose energy management or asset monitoring and set account defaults.
• Branding and support details — Configure logos, colors, typography and the account presentation.
• Troubleshoot measurements and access — Use symptoms, timestamps and data requirements to investigate a problem.
• Glossary and units — Reference terms used throughout Unify asset monitoring.

Help while you work

Help buttons in Unify open the article for the current screen or component. The help center provides a topic search and the account's support contact details. Articles open in a new tab so your current selection and unsaved work remain in place.

Open Unify